At ZedBeans, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

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Information We Collect

• Contact details such as name, email, and phone number
• Delivery address and postcode
• Order selections, preferences, and notes
• Call logs or call recordings (for safety and support)
• Device and browsing information (cookies, analytics)

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How We Use Your Information

• To process and deliver your food orders
• To communicate updates about your order
• To improve our service, menus, and delivery operations
• To provide customer support and resolve disputes
• To record calls made through our in-app number masking system for safety and quality purposes

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Call Recording Policy

Calls made between customers and delivery partners through our in-app calling system may be recorded for safety, fraud prevention, and customer service quality. You will hear an announcement before the call connects. Call recordings are stored securely and retained only as long as necessary.

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Data Protection & Security

We use industry-standard security measures to protect your information. Access to personal data is restricted to authorised team members only.

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Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data (where applicable)
• Details on how your data is stored or shared

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Contact Us

If you have questions regarding this Privacy Policy or how we handle your data, please contact us at:

Email: admin@zedbeans.com
Website: www.zedbeans.com

Thank you for trusting ZedBeans.