Privacy Policy

Together we cook. Together we save.
ZedBeans - The Micro Kitchen Network

At ZedBeans, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

Information We Collect

Contact details such as name, email, and phone number
Delivery address and postcode
Order selections, preferences, and notes
Call logs or call recordings (for safety and support)
Device and browsing information (cookies, analytics)

How We Use Your Information

To process and deliver your food orders
To communicate updates about your order
To improve our service, menus, and delivery operations
To provide customer support and resolve disputes
To record calls made through our in-app number masking system for safety and quality purposes

Call Recording Policy

Calls made between customers and delivery partners through our in-app calling system may be recorded for safety, fraud prevention, and customer service quality. You will hear an announcement before the call connects. Call recordings are stored securely and retained only as long as necessary.

Data Protection & Security

We use industry-standard security measures to protect your information. Access to personal data is restricted to authorised team members only.

Your Rights

You may request:

Access to your personal data
Correction of inaccurate information
Deletion of your data (where applicable)
Details on how your data is stored or shared

Contact Us

If you have questions regarding this Privacy Policy or how we handle your data, please contact us at:

Email: support@zedbeans.co.uk

Website: www.zedbeans.co.uk

Thank you for trusting ZedBeans.